Fill your tasting room. Sell out your events.

No — Seats works as a standalone app. But when combined with Compliance and Clubs, you get a unified customer profile that tracks purchases, club memberships, and reservations in one Shopify record. That's where the real power is.

Guided tastings have set menus, specific time slots, and defined experiences — like a 'Reserve Tasting' or 'Winemaker's Tour.' Open seating is for walk-in-style bookings where guests pick a time and show up. You can offer both simultaneously.

Events are included with the Pro plan. Create an event with a date, capacity, ticket price, and description. Publish it to your Shopify store. Guests buy tickets through your normal checkout. At the door, use QR code check-in. You pay $1 per ticket sold — no percentage fees.

Guests provide their name and email when booking, which creates or matches a Shopify customer record. They don't need to create a password or 'account' — it's frictionless for the guest while still building your customer database.

You'll be notified when you're approaching the limit. Upgrade to Pro anytime for unlimited reservations plus event ticketing. Your existing bookings and customer data carry over seamlessly.

Yes. Staff can add walk-in guests directly from the admin. Walk-ins are tracked the same way — they create a customer profile and show up in your reservation history and analytics.

Yes. CrushSuite Seats works with every Shopify plan — from Basic to Plus. Some advanced features are enhanced with Shopify Plus, but core reservation and event functionality is available on every plan.

Starter plan includes email support and access to our knowledge center. Pro plan includes priority email support, an onboarding call, and a dedicated account contact. All plans get access to our docs and API reference.