Your wine club bills like a wine club: one release, one window, one batch.

No — Clubs works as a standalone app. But if you want state shipping rules, compliance fees, and age verification automatically applied to every club order, add CrushSuite Compliance. When both are installed, club orders inherit your compliance rules with zero extra configuration.

Release Clubs are winery-curated: you select the wines, set a schedule, and members receive an allocation. Build-a-Box lets members pick their own wines from a curated catalog on a recurring cadence. You can run both models simultaneously.

When you create a release, members get a customization window to adjust their selection. After the window closes, CrushSuite prepares every order, then bills the whole club together on the release date: one charge per member per release. Contracts are generated starting 24 hours ahead so billing day is predictable, never staggered.

Yes. Run as many clubs as your program needs, each with its own wines, release schedule, and pricing. Each club has its own member base and customization settings while sharing the same Shopify infrastructure.

No. We migrate saved payment methods with you: Stripe, Braintree, and Authorize.net tokens import directly as Shopify payment methods. Members without a stored card import as pending and activate through a payment-setup link you control.

An Online Store 2.0 theme, Shopify subscriptions support, and new customer accounts with the Clubs page added to your account menu. Every Shopify plan works; there is no Plus requirement.

Failed charges are logged in the billing dashboard. The system follows Shopify's standard retry logic. You can also view and manage failed charges directly in your admin to follow up manually or trigger re-attempts.

Yes. Members can skip individual releases or pause their membership temporarily. Full lifecycle management: active, skipped, on hold, or cancelled. All status changes are reflected in Shopify's customer record.

Yes. CrushSuite Clubs works with every Shopify plan — from Basic to Plus. Some advanced checkout features are enhanced with Shopify Plus, but core club functionality is available on every plan.

Basic plan includes email support and access to our knowledge center. Pro plan includes priority email support, an onboarding call, and a dedicated account contact. All plans get access to our docs and API reference.